Frequently Asked Questions
Everything you need to know about our tropical-inspired fashion and shipping.
How do you ensure my items arrive in perfect condition?
We use specialized climate-controlled packaging to protect our delicate fabrics and accessories, ensuring they reach your doorstep in pristine, runway-ready condition.
What is your shipping policy for live-inspired collections?
We offer expedited shipping across the continental US. Orders are typically processed within 24-48 hours and shipped via priority carriers to minimize transit time.
Do you offer a Live Arrival Guarantee on your products?
Yes! We guarantee that your items will arrive as described and in perfect state. If there are any issues upon delivery, contact our support team within 24 hours with photos for a full replacement or credit.
Can I return or exchange an item if it doesn't fit?
Absolutely. We accept returns and exchanges on all unworn apparel within 30 days of delivery. Please ensure all original tags are attached and the items are in their original packaging.
Are your vibrant colors safe and sustainably sourced?
Aqua Huna is committed to sustainability. We use eco-friendly, non-toxic dyes to achieve our signature tropical gradients, ensuring safety for both the wearer and the environment.
How should I care for my tropical-themed apparel?
To maintain the vibrancy of the prints, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid bleach or harsh chemicals that could damage the delicate fibers.